Volunteer Rickshaw Rider



The Stowmarket Rickshaw Project is aimed at supporting people living in Stowmarket to get out and about in a fun, safe and environmentally friendly way.  Initially the project will be supporting individuals and people from the same household to access their COVID19 vaccination appointments at The Mix, Stowmarket, and once circumstances allow, will also support social and leisure “trips” around Stowmarket, with a particular focus on supporting older people and family carers, including visits to local sheltered housing schemes and care homes.


Co-ordinated by BSEVC, and in partnership with Mid Suffolk District Council and Stowmarket Dementia Action Alliance, all volunteers will become BSEVC volunteers.


Description of Role:

  • Volunteer riders take clients out for short rides around the town using the rickshaw.  Our Rickshaw is battery assisted, but a basic level of fitness would be an advantage.

  • Rides are pre-booked and you will given the details of the passengers, the pick-up address and any relevant additional information.

  • Riders must wear their BSEVC branded clothing and tabards (provided) whilst using the rickshaw.

  • You will collect the rickshaw from BSEVC, Red Gables Stowmarket, then ride it to the passengers’ home (or day centre), pick up the passenger and their carer, or two passengers together, take them for a ride to the agreed destination, then return them home.

  • The purpose of the rickshaw ride is to get people out of their four walls and into the world, to cheer them up and decrease their isolation. Volunteer riders are strongly encouraged to chat to the passengers and listen to their stories. 

  • You will be responsible for the rickshaw whilst you are using it, reporting any mechanical or other problems immediately on 01449 614271, and making sure it is secure at all times and not left unattended.

  • Riders and the rickshaw are fully insured provided you act with due care and attention. Passengers must either be accompanied by a carer, or be able to self-care. Under 18s must be accompanied by a responsible adult.

  • You are not required to do any physical lifting of passengers, or to have any relationship with the passengers beyond the rides. It is important to remember that we are simply offering friendly bike rides; we are not carers or a befriending service. Having said that, we anticipate developing links with other services that our passengers might find helpful.

  • If the route has not been pre-determined, you can decide where to take the passengers, taking into consideration any special requests, the frailty of the passengers, the weather, and any time constraints. We will also have planned leisure routes that you can use.

  • You will have a two-hour window for your shift, in which to collect the rickshaw, do the ride, and return it to Red Gables.

  • Once you have confirmed your availability, and been allocated a shift, you must turn up for the ride or give us at least 48 hours notice, so that we can identify another rider.

  • All BSEVC volunteers will be DBS checked, receive safeguarding and rickshaw driving training, and will receive the opportunity (which is encouraged) to become a Dementia Friend.   

  • At the end of your allocated session, you must wipe down the Rickshaw with the equipment provided, including all touchpoints of the vehicle, adhering to BSEVC’s COVID19 policy.


What sort of person are you?

  • We need people who are outgoing and happy to chat while cycling passengers around the town.

  • If you are trustworthy, respectful, and keen to offer at least 2 two/three hour shifts per month to help isolated and less able people, we would love to hear from you.

  • You should have experience of cycling on roads and cycle paths. Knowledge of safe routes in Stowmarket would be an advantage.

  • Riders must be over 16 years of age.

  • All volunteer riders will be DBS checked.